Assistant Technical Support Engineer


Plymouth, United Kingdom
Job Type

We are representing a company who is looking for a good all round Engineer with an Automotive background and Electro/Mechanical experience, to deal with technical support calls from their team of Field Service Engineers, and internal departments. This is a brand new role due to company expansion.

This is a office based role which operates in a help desk type of environment.  We sell and maintain a full range of Automotive Equipment, encompassing a wide range of technical disciplines, including fully computerised models.


The successful applicant will need to:

  • Have a proactive and methodical can do attitude/approach
  • Be able to prioritise workload, whilst considering the impact on customer service levels
  • Have good communication/interpersonal skills in order to liaise with suppliers and team members
  • To produce Service Bulletins to keep team members updated on Technical Matters
  • Be PC software and hardware literate

There is scope to grow this role in the future with development of a software library; computerised knowledge base and call vetting systems.

Previous Automotive experience is desired and an Electro/Mechanical background is absolutely essential.

If you are an experienced Engineer and you are looking for a new opportunity, please click the "apply" button or call Samantha Edwards for an informal chat on 01752 252533. Thank you for your interest.

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