IT Support Engineer Mid Level


Bodmin, Cornwall, United Kingdom
Job Type
£20,000 to £22,000

We are searching for a Level 2 IT Support Engineer to join a well known Software Development company based in Bodmin on a permanent, full time basis. It will be your responsibility to provide hardware and software technical support, including; maintenance, repairs, advice and installations to the clients estate across the UK. The position is based from offices in Bodmin but may involve some away working when required, a company van will be provided for any time you are travelling.

Key Tasks;

  • Respond to callouts within the timescale of contractual obligations
  • Installation of GP medical Systems
  • Diagnose problems and repair or remedy as required
  • Install and set-up computer systems / equipment
  • Maintenance of accurate records to meet Company deadlines

Knowledge & Skills;

  • Experience in IT & servicing IT Systems & customers
  • Windows Server, desktop administration and networking
  • Linux/unix server administration and networking
  • General understanding of Computer systems and their architecture
  • Good knowledge of Microsoft 365 products and administration
  • Social and written communication
  • Good telephone manner/etiquette
  • Clean and current driving license

Technical skills development will be provided under a defined advancement framework and foundation skill set, to ensure your knowledge is always being kept up to date and developed. If appointed, you will be responsible for maintaining confidentiality of all data removed from, or on, clients’ computer systems. You will also be responsible for stock and equipment used on site and Health & Safety issues while on customer’s premises. This role will consist of travelling to customer’s premises, some of which may involve extensive travel time, using Company transport and also time spent in the Bodmin office.

In terms of benefits, you will be joining a well established, reputable and friendly business with access to 28 Days annual leave including Bank Holidays, increasing to 33 days pro-rata. You will also have access to a pension scheme, health care plans, salary sacrifice bicycle scheme and much more. If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone TQR 01752 252 533 and ask for Rachel, many thanks for your interest.

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