Shift Manager – Redruth


Plymouth, United Kingdom
Job Type
20,000 - 23,000

Our client is looking for a Shift Manager to join their Distribution Centre based in Redruth. you will assume the day to day responsibility for the warehouse team, including leading, motivating and developing the team, monitoring staff KPI’s and ensuring the smooth running of the department.

Working hours – full time, 40 hours per week, working 5 out of 7 days including weekends and evening work

Key responsibilities

  • Ensure efficient operational and financial running of Dispatch & Returns through effective leadership and management, within corporate guidelines and agreed budget
  • Ensure that the staff are organised in their daily tasks and targets and delegate duties
  • Liaise with all internal and external customers in a timely and courteous manner
  • Coordinate the use of hand held WMS scanners
  • Work with the management team to identify ways of motivating the team, ensuring praise and recognition is delivered where due
  • Monitor, coach and provide feedback to Warehouse Operatives on performance and KPI’s ensuring productivity is high and targets are met
  • Responsible for staff training in their area to include job training, Health & Safety and assisting in the implementation of Company policies and procedures
  • Involvement in the recruitment and selection of new staff, including participation in the interview process where appropriate
  • Be responsible for reactive decision making on the shop floor and communicating this to other managers
  • Maintain high visibility on the shop floor on a daily basis and actively engage with staff on a professional level
  • Prepare and effectively complete appraisals and monthly probation reviews for all Warehouse Operatives
  • Take an active role in identifying talent, communicating training needs and developing the team
  • Take an active role in monitoring the whole warehouse, not just the immediate department relevant to the role – report and act on misconduct, poor performance regardless of the team
  • Take a consistent approach to logging staff issues and communicate these to the management team in a timely manner
  • Conduct departmental checks before and after the shift with sufficient hand over if necessary
  • Assist in the absence management of the team and any disciplinary actions required
  • Attend internal and external meetings to represent the department and/or Company

What we’re looking for

  • Good team management skills, ideally from within a warehouse or retail environment
  • Experience of working in a deadline driven, fast paced team environment
  • Ability to work to numerical targets and drive this through others
  • Strong communication skills, both verbal and written
  • Ability to manage own tasks and make decisions
  • Excellent team player, flexible and adaptable
  • Good planning and organisational skills

In return we offer:

£20,000 - £23,000 salary, dependent on experience

  • Generous company discount
  • Contributory pension
  • Exclusive employee discounts and offers
  • Life assurance
  • Long service enhanced benefits
  • Weekly yoga classes
  • Remote medical support
  • Partnerships with local wellbeing centres

If you are an experienced Shift Manager and are currently looking for a new challenge then please submit an up to date CV by using the ‘apply’ button below.

For an informal chat please phone 01752 252533 and ask for Laura. Many thanks for your interest.

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