Order Administrator

  • Commercial
  • Saltash

Job Information

Salary :

Depending on experience

No. of Openings :

1 opening

Job Type :

Permanent

Job Description

Due to increased workload, our client is seeking an Order Administrator to provide day to day management of the pre-order of products across a range of customers including forecourts and motorway services, working in partnership with both their customers and operational teams.

Key Responsibilities:

  • Maintain product order profiles, across multiple sites, using the internal database
  • Liaising with key stakeholders
  • Deal with telephone queries from Van Sales offices, along with customer and site-specific issues
  • Use sales, waste and availability reports across a range of customers to determine an accurate daily order profile
  • Uploading pre orders in a timely manner for the Van sales operation
  • Ongoing maintenance of the pre-order database, making improvements where necessary

Essential Experience / Qualifications and Attributes Required:

  • Good level of literacy/numeracy
  • Previous experience of managing a customer database and handling customer queries over the phone is required
  • Competent in the use of Excel with good overall I.T. skills
  • Excellent telephone manner
  • Ability to communicate at all levels

If you have recent relevant experience, and are currently looking for a new challenge, please submit an up to date CV by using the ‘apply’ button.

For an informal chat about this position please call Geraldine Ives on 01752 252533.