Records Administrator

  • Commercial
  • 25/02/2024
  • Plymouth

Job Information

Salary :


No. of Openings :

1 opening

Job Type :


Job Description

As the Records Administrator, you will support the Records Manager by providing an efficient and effective service assisting with the storage, retrieval, and safekeeping of legal records, and assist the legal teams with queries as and when requested. This is a key and highly valued role in our firm where you will be supported by a friendly and welcoming team.

This is an excellent opportunity for someone with administration experience, and who has perhaps also worked in retail or hospitality as there is a requirement to move and lift boxes and use ladders and trolleys in a warehouse environment. You may occasionally be required to travel to other offices to assist with RM duties, for which a vehicle is provided – therefore a driving licence is essential. If you enjoy an active role where you are kept busy all day working with a friendly team, then this could be the position for you.

Key Responsibilities:

  • Deal with internal and external requests for documents following set record management procedures for their release including speaking with clients and third parties, drafting and sending letters, emails and preparing documents strictly in accordance with firm policies, Law Society guidelines and Data Protection compliance
  • Follow Record Management procedures correctly and efficiently
  • Work within the firm’s Health & Safety guidelines to ensure/maintain a safe working environment
  • Locate records using the database together with the practice management and document management systems
  • Arrange delivery of items to internal clients either directly or via our internal mail system
  • Work at the remote storage facility on a rota basis with other members of the record management team to deposit and retrieve documents which have been requested
  • Create database records to show the relevant information in relation to items such as Wills and deeds, and assign storage numbers
  • Amend the database to show the up to date location of items removed from storage
  • Package items for storage

Essential Experience / Qualifications and Attributes Required:

  • Demonstrable experience with administration
  • Ability to cope with repetitive work and follow set procedures
  • Ability to work in a warehouse environment, lifting boxes and climbing ladders
  • Attention to detail with a high degree of accuracy (good numeracy and literacy skills)
  • Solutions focused nature with strong problem solving skills
  • Ability to prioritise and manage own workload and the ability to deal with a variety of tasks
  • Ability to remain calm under pressure
  • Confident IT skills and experience using of MS Office and Windows software
  • Excellent interpersonal skills to deal with a range of people both internally and externally
  • Experience and interest in working as part of a collaborative team
  • A  full clean driver’s licence is essential

If you have the relevant experience as detailed, please submit an up to date CV by using the ‘apply’ button.

For an informal chat about this position please call Geraldine Ives on 01752 252533