Sales and Operations Audit Analyst

Job Description

Due to increased workload, our client is seeking a dynamic Sales and Operations Audit Analyst to be based in Plymouth.

Main Duties and Responsibilities:

• Providing first line support for store Sales & Operations queries – answering enquiries wherever possible and directing stores through to correct people when necessary.
• Assist with the creation and release of new projects, policies and procedures designed to improve retail operations.
• Issuing store tasks, managing and collating feedback.
• To improve compliance by monitoring and reporting non-compliance to the business.
• Using our in-house software to order supplies for stores.
• To generate daily and weekly reports based on Stock Movements, Till Transactions, Voids and Refunds.
• To investigate reports and software to identify unusual practices or excessive values.
• To detect trends which might highlight underlying training, compliance or quality issues.
• To contact the relevant audit or loss prevention personnel about the findings and determine the correct remedial actions.
• To monitor, collate, manage and report information provided back to us.
• Managing and investigating user accounts to software applications.
• To assist with the administration of the company Stock Take and Results.
• Scheduling and Administration of Store Audits, Auditor visits or other Auditor workload.

Minimum Skill / Education:

• High degree of accuracy
• Good team player
• Good communication skills, especially in dealing with confidential or sensitive information
• Excellent organisation
• Good Knowledge of Microsoft packages such as Word, Excel and outlook

Full-time hours: Monday – Friday, 08:45am – 17:30pm.